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Careers

We are a young and rapidly growing company that is recognized as the ultimate destination in results-oriented skin care, niche perfumes, luxury beauty products and treatment services in Montreal and on-line at Etiket.ca. Our philosophy is to source and offer a carefully edited selection of high quality, original and effective beauty products from innovators and specialists around the world. Our goal is to ensure that we offer products and services that will make a difference in the way our customers look and feel.

Our mission is to give every customer a personalized, educational and friendly experience offering result-oriented skincare and treatment services, niche fragrance, and luxury beauty products.

Our philosophy is to source and offer a carefully curated selection of high quality, original and effective beauty products from innovators and specialists around the world. 

Our goal is to be Canada's most trusted curator of beauty and wellness. 

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Position: Boutique & Spa Manager (Full Time)

Experience: 3 to 5 years

Starting Date: June 1st, 2021

Languages: French & English

Recognized as the ultimate destination in results-oriented skin care and treatment services, niche perfumes, and luxury beauty products in Montreal, we are seeking a dynamic and experienced Boutique & Spa Manager for our Sherbrooke Street boutique and spa. At Etiket, we are about expert, honest advice in all areas of skincare, fragrance and makeup. Our clients expect the highest level of service and knowledge.

We are looking for a person who has a strong work ethic, a high level of integrity, a concern for quality, a cultural sensitivity, and a sense of customer service. The Boutique & Spa Manager must ensure communication within the store and spa team, provide support in terms of customer service, sales, productivity and ensure the smooth running of our high energy and busy boutique and spa. The person in this position is responsible for exemplifying Etiket’s customer service philosophy, have the ability to describe to clients the products used, offer our treatment options, and provide an exceptional experience. You will work in a fast paced, luxury spa environment and must be a team player focused on client satisfaction.

Our mission is to give every customer a personalized, educational and friendly experience offering result-oriented skincare and treatment services, niche fragrance, and luxury beauty products.

JOB DESCRIPTION

  • Consistently deliver Etiket’s outstanding customer service to all clients
  • Ensure the effective professional management of the daily operation of the Boutique & Spa
  • Use Booxi, e-mails, and voice mails as vehicles of communication for booking of treatments and to ensure clients satisfaction with all services provided.
  • Ensure all daily, weekly, and monthly sales and service goals and targets are met
  • Support team development through coaching, motivation and challenges
  • Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients
  • Communicate regularly with personal clients through phone, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc.
  • Resolve all customer service issues and partner with management on any issues outside of guidelines.
  • Attend all educational sessions offered including product knowledge, vendor, and leadership seminars
  • Ensure the boutique is always looking its best: visual merchandising, controlling the cleanliness of the store, replenishment of the stock and maintenance of presented products, and other related sales support tasks
  • Ensure compliance of daily and opening/closing checklists by walking and ensuring all areas of the Spa and Boutique are well maintained, stocked, and cleaned to ensure high quality presentation.
  • Maintain organization of stock, assure adherence to all operating procedures, and achieve inventory shortage target.
  • Proficient and accurate use of POS system (LightSpeed) and other software as required, updating customer database
  • Comfortable assisting with special and ad-hoc requests, which may go beyond usual responsibilities
  • Expect to work around 40+ hours a week and to work on both weekdays and weekends.

IDEAL CANDIDATE

We are looking for someone that is passionate about beauty and wellness, skincare first, a love of fragrance, and a strong knowledge of makeup. You like to advise and share your expertise and your passion for skin care with a loyal and informed clientele. You speak and write impeccable French and have a professional knowledge of English. You are able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision. Prior experience in a luxury retail environment, spa or medical spa preferred.

If you have these qualities and want to join the Etiket team, we want to meet you! Please read the job description carefully, and if you feel you could excel in the role, email your CV and covering letter to [email protected].

Please make sure you include a covering letter with your CV explaining why you would like to work for Etiket and what you feel you could bring to the team. Please note that we receive many applications for every role, so we are only able to respond to candidates who have been selected for interviews. Please no phone calls and no recruiters.

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Job Title: Aesthetician (Part-time or Full-time)

Experience: Minimum of 3 years

Starting Date: June 1, 2021

Languages: French & English

Recognized as the ultimate destination in results-oriented skin care and treatment services, niche perfumes, and luxury beauty products in Montreal, we are seeking a dynamic and experienced Aesthetician for our Sherbrooke Street boutique and spa. At Etiket, we are about expert, honest advice in all areas of skincare, fragrance and makeup. Our clients expect the highest level of service and knowledge.

Our Aestheticians are trained to learn about our client’s skin and to choose the products and regimen that will allow the greatest results. The person in this position is responsible for exemplifying Etiket’s customer service philosophy, have the ability to describe to clients the products used, offer our treatment options, and provide an exceptional experience. You will work in a fast paced, luxury spa environment and must be a team player focused on client satisfaction.

JOB DESCRIPTION

  • Consistently deliver Etiket’s outstanding customer service to all clients
  • Perform facials, medical peels and other skin therapies and treatments
  • Recommend and sell skin care products
  • Conduct skin care consultations for clients and recommend a comprehensive treatment plan
  • Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients
  • Attend all educational sessions offered including product knowledge, vendor, and leadership seminars
  • Ability to work with a knowledgeable, sophisticated clientele

  • Ability to pair products with client's needs through product knowledge
  • Available to work flexible hours, weekends and holidays

  • Strong communication skills (verbal and written) in both French and English
  • Must demonstrate an appreciation and understanding of the importance of customer care as a function within the business. This is one of the most important areas at Etiket in our Spa area.

IDEAL CANDIDATE

  • A minimum of 3 years’ experience in a Medical spa or high end spa environment.
  • Formal training from a recognized aesthetics program.
  • Aesthetics certification from a recognized college or institution

  • Experience with HydraFacial, SkinCeuticals, Tata Harper
  • Computer proficiency.

We are looking for someone that is passionate about beauty and skincare. You like to advise and share your expertise and your passion for skin care with a loyal and informed clientele. You speak and write impeccable French and have a professional knowledge of English. You hold a diploma as an aesthetician. You are able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision Prior experience in a luxury retail environment, spa or medical spa preferred.

If you have these qualities and want to join the Etiket team, we want to meet you! Please read the job description carefully, and if you feel you could excel in the role, email your CV and covering letter to [email protected].

Please make sure you include a covering letter with your CV explaining why you would like to work for Etiket and what you feel you could bring to the team. Please note that we receive many applications for every role, so we are only able to respond to candidates who have been selected for interviews. Please no phone calls and no recruiters.

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Position: Beauty & Fragrance Specialist (Part-time or Full-time)

Experience: 2 to 3 years

Starting Date: June 1, 2021

Languages: French & English

Recognized as the ultimate destination in results-oriented skin care and treatment services, niche perfumes, and luxury beauty products in Montreal, we are seeking a dynamic and experienced Beauty & Fragrance Specialist for our Sherbrooke Street boutique and spa. At Etiket, we are about expert, honest advice in all areas of skincare, fragrance and makeup. Our clients expect the highest level of service and knowledge.

The person in this position is responsible for exemplifying Etiket’s customer service philosophy, have the ability to describe to clients the products used and provide an exceptional experience. You will work in a fast paced, luxury environment and must be a team player focused on client satisfaction.

JOB DESCRIPTION

  • Consistently deliver Etiket’s outstanding customer service to all clients
  • Exceed all sales and service goals and targets
  • Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients
  • Attend all educational sessions offered including product knowledge, vendor, and leadership seminars
  • Ensure the boutique is always looking its best: visual merchandising, controlling the cleanliness of the store, replenishment of the stock and maintenance of presented products, and other related sales support tasks
  • Communicate regularly with personal clients through phone, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc.
  • Resolve all customer service issues and partner with selling management on any issues outside of guidelines
  • Proficient and accurate use of LightSpeed POS system and other software as required
  • Comfortable with administrative duties (cashing up, inventories, etc), opening/closing the store as needed
  • Comfortable assisting with special and ad-hoc requests, which may go beyond usual responsibilities
  • Expect to work around 30 hours a week and to work on both weekdays and weekends.

IDEAL CANDIDATE

We are looking for someone that is passionate about beauty; a love and knowledge of skincare, fragrance and a knowledge of makeup. You like to advise and share your expertise and your passion with a loyal and informed clientele. You speak and write impeccable French and have a professional knowledge of English. You are able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision. Prior experience in a luxury retail environment, spa or medical spa preferred.

If you have these qualities and want to join the Etiket team, we want to meet you! Please read the job description carefully, and if you feel you could excel in the role, email your CV and covering letter to [email protected].

Please make sure you include a covering letter with your CV explaining why you would like to work for Etiket and what you feel you could bring to the team. Please note that we receive many applications for every role, so we are only able to respond to candidates who have been selected for interviews. Please no phone calls and no recruiters.

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Position: Warehouse Associate (Full Time)

Experience: 1 to 2 years

Starting Date: As soon as possible

Languages: French & English

As a Warehouse Associate at Etiket, you play a critical role in the execution of our eCommerce business, packaging and shipping our customers' web orders, working in partnership with our Warehouse Coordinator and Customer Service to achieve the high-quality standards and fast delivery times that are at the core of Etiket's eCommerce business. Working out of our Distribution Centre on the Lachine Canal, you will help to handle all receipts and transfers to our Montreal boutique and ensure the smooth running of the warehouse. 

All this is done while respecting our strict sanitary standards. Our #1 priority is to maintain the health and safety of our employees.

JOB DESCRIPTION

  • Prepare daily eCommerce orders (Canada Post, Fedex, and local couriers)
  • Evaluate and receive goods entering the facility.
  • Manage warehousing and storage in an orderly fashion.
  • Pick and Pack all eCommerce orders in partnership with customer service
  • Various other adhoc tasks.

IDEAL CANDIDATE

  • Fluently bilingual: English and French, oral and written
  • Proficient in Microsoft Office Suite (Word, Excel)
  • Organized and proactive
  • Ability to multi-task
  • Excellent communication and leadership skills.

Adequate training and resources will be provided to ensure that the performance can be done in a timely manner.

  • Full-time (40h), Monday-Friday

Why work with us?

  • A competitive salary
  • The possibility of working overtime if you wish
  • An inclusive, diverse and friendly work environment

If you have these qualities and want to join the Etiket team, we want to meet you! Please read the job description carefully, and if you feel you could excel in the role, email your CV and covering letter to [email protected].

Please make sure you include a covering letter with your CV explaining why you would like to work for Etiket and what you feel you could bring to the team. Please note that we receive many applications for every role, so we are only able to respond to candidates who have been selected for interviews. Please no phone calls and no recruiters.

 

 

 

 

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