Careers

We are a young and rapidly growing company that is recognized as the ultimate destination in results-oriented skin care, niche perfumes, luxury beauty products and treatment services in Montreal and on-line at Etiket.ca. Our philosophy is to source and offer a carefully edited selection of high quality, original and effective beauty products from innovators and specialists around the world. Our goal is to ensure that we offer products and services that will make a difference in the way our customers look and feel.

Current Positions Available:

CUSTOMER EXPERIENCE COORDINATOR

JOB DESCRIPTION

Recognized as the ultimate destination in results-oriented skin care and treatment services, niche perfumes, and luxury beauty products in Montreal, we are seeking a dynamic and energetic Customer Experience Coordinator. This member of our team will play a critical role in our growing online business and participate in many exciting initiatives. This is an amazing opportunity to join a growing business in the luxury beauty industry and learn from hands-on work while gaining cross-functional exposure.

• Assisting in the day-to-day of Etiket’s online business (answering customer service inquiries through emails and chats, answering the eCommerce support phone line, updating live site with new products, updating images, daily monitoring of live site to check for inconsistencies and improvements)
• Answer any phone inquiries or questions, help customers place orders by phone 
• Pick, pack and ship all online orders from our warehouse and assist in all post-purchase fulfillment duties
• Open to performing other duties, as assigned

IDEAL CANDIDATE

• Bachelor’s Degree in a related field.
• We are looking for someone who is highly organized, detailed-oriented, autonomous and proactive.
• Previous experience in E-Commerce/digital, retail, fulfillment, operations, or contact center environment preferred.
• You speak and write impeccable French and English.
• Some intermediate Excel knowledge is a plus.

How to Apply: Please read the job description carefully, and if you feel you could excel in the role, email your CV and covering letter to RH-HR@etiket.ca.

Please make sure you include a cover letter with your CV explaining why you would like to work for Etiket and what you feel you could bring to the team. Please note that we receive many applications for every role, so we are only able to respond to candidates who have been selected for interviews. Please no phone calls and no recruiters.

ECOMMERCE INTERN

We are currently seeking an eCommerce Intern to join our growing eCommerce team. Our intern will have the opportunity to play a critical role in our growing online business by rotating across the Customer Service, Operations and Marketing departments.

JOB DESCRIPTION

• Update live site and assist in headline/imaging change requests to verify images are both high quality and on-brand
• Review all outgoing promotional emails as well as social media content and links
• Visually merchandise the live site and update when necessary
• Go through each product content on the live site and correct any inconsistencies  
• Assist in executing small to medium sized projects and initiatives to drive online sales and conversion
• Open to performing other duties, as assigned

IDEAL CANDIDATE

• Ability to be resourceful, troubleshoot problems, and think proactively to anticipate needs and avert future issues
• Ability to work independently and make decisions with minimal supervision
• Excellent organizational skills, multi-tasking skills and attention to detail
• Tech savvy and able to understand the basic workings of ecommerce platforms; experience with CMS environments a plus
• You speak and write impeccable French and English.
• Some intermediate Excel knowledge is a plus.

How to Apply: Please read the job description carefully, and if you feel you could excel in the role, email your CV and covering letter to RH-HR@etiket.ca.

Please make sure you include a cover letter with your CV explaining why you would like to work for Etiket and what you feel you could bring to the team. Please note that we receive many applications for every role, so we are only able to respond to candidates who have been selected for interviews. Please no phone calls and no recruiters.