In-Store Pick Up
If you live in Montreal you may always choose Store Pick-Up as an option in the on the checkout page. When you come to pick up your order we will ask you to quote your order number and we will ask for photo ID.
Our address is:
1832 Sherbrooke Street West
(between St. Marc & St. Mathieu)
Our opening hours are:
- Monday: 10-6
- Tuesday: 10-6
- Wednesday: 10-7
- Thursday: 10-6
- Friday: 10-6
- Saturday: 10-5
Our phone number :
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Shipping Your Online Order
Orders are shipped and delivered Monday through Friday. Most orders are shipped within 24 hours of receipt. Etiket offers free shipping on orders of $75 and more excluding tax. The shipping rate for orders below $75 is $9.95.* We ship via Canada Post using their Expedited Service. You may expect to receive your order within 2 to 5 business days depending on where you live in Canada once you receive tracking information. After placing your order, an email confirmation will automatically be sent to you with your unique order number and then tracking information once your order has shipped.
*For all orders going to the Northwest Territories and Nunavut, there is an additional charge of $4.95.
As winter has hit Canada, we will be shipping all of our orders until the end of the cold weather with ’Signature Required’ by Canada Post. If you are at home, you will receive your orders as usual. If you are not, a card will be left so you may pick up your package at the closest Canada Post outlet. The same holds true for Community Mailboxes. This will ensure that your products arrive safe and sound to you.
BACKORDERS AND MULTIPLE SHIPMENTS
Based on product availability, we may split your order into multiple shipments to make sure you receive your order as quickly as possible. In the event of such an occurrence you will not be charged any additional shipping fees.Back To Top